06-23-2009 07:27 AM
Welcome to Community@Insignia™!
When you say that the computer "no longer recognizes" your camcorder, do you mean that software is not automatically launched when you connect it or that it doesn't appear in Windows Explorer as a "removable disk?" Any additional details you can provide will help us look into the issue.
If software isn't automatically launched, it may be because something has changed with your computer, such as a new software installation or even a Windows update. The files on your camcorder can still be accessed by launching the software (such as Windows Media Player) and opening the files by that means. If the camcorder is not being recognized at all, it could be because it's not powered on, you have a bad USB cable, or there is some other issue that would require having your camcorder serviced.
I hope this helps.
06-23-2009 05:18 PM
07-23-2009 07:16 PM