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Posts: 1
Registered: ‎08-20-2009

HDDV camcorder NS-DCC5HB09 video playing problems with windows

I can record videos on my camera and I can upload them to my computer but they only play sound, no video. am I missing a codex? I can upload the videos to my friend's computer and he has no problem playing them. I am missing something. I would also like to know where to go to download good video editing software.
Posts: 9,106
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Registered: ‎09-29-2008

Re: HDDV camcorder NS-DCC5HB09 video playing problems with windows

Hello jenni1920cookie,

Welcome to Community@Insignia™!

Our recommended software for playing and editing video can be found here under the Support tab.  Product drivers can also be found here that should resolve the no picture playback issue.


Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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