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Visitor
Posts: 3
Registered: ‎10-27-2009

HD Videos Get Double-Image in Windows Moviemaker

The clips I took using HD (1080p) on my NS-DV1080P show up with a double image when I try to edit them on Windows Moviemaker.  (This doesn't happen for lower-definition clips.)

 

Any way to fix this? 

Visitor
Posts: 1,174
Registered: ‎04-07-2009

Re: HD Videos Get Double-Image in Windows Moviemaker


Hello rickin22903  ,

Welcome to Community@Insignia™!

 

I'd like to know if you have the same issue witht he picture when you play your high definition videos using a different player .

Also try  playing the high def videos on the camera itself , if so, it might be an issue with the camera .

If not it might be some software compatibility so write us back and will try to provide with the solution as quick as possible !

 

Regards,
Gonzo
Insignia™ Support

Visitor
Posts: 3
Registered: ‎10-27-2009

Re: HD Videos Get Double-Image in Windows Moviemaker

The double image problem does not occur in any media player.  It only occurs in Windows Moviemaker.
Visitor
Posts: 1,174
Registered: ‎04-07-2009

Re: HD Videos Get Double-Image in Windows Moviemaker

Hi rickin22903,

 

It seems like Windows MovieMaker either cannot work with these files or you're missing codecs.

If you must use Windows MovieMaker, I'd recommend you search for a codec pack (in google or any other search engine).

Should the issue persist, you'll have to use a different video editing software (we recommend ArcSoft).

 

Regards,

Gonzo