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Visitor
Posts: 7
Registered: ‎08-30-2009

Could I use adapter charger of camcorder NS-DCC5HB09 with 220 V

My adapter charger was lost . I must buy a new one . I'm not sure the old one can use only with 110 V or not . I have a chance to use it in Thailand that  must use with 220 . Could you suggest which one can use both 110 V and 220 V ? 

Posts: 9,106
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Registered: ‎09-29-2008

Re: Could I use adapter charger of camcorder NS-DCC5HB09 with 220 V

Hello rojana,

Welcome to Community@Insignia™!

You an order a new adapter here.  A power converter will be necessary if you're going to travel to Thailand.  I hope this helps.

Regards,
John
Insignia™ Support
Message Edited by John-INSG on 09-01-2009 12:16 PM
John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 7
Registered: ‎08-30-2009

Re: Could I use adapter charger of camcorder NS-DCC5HB09 with 220 V

I knew I must buy this product but I'm not sure it can use with voltage  220 Volt or not . Because the voltage in Thailand is 220 Volt .

 

Thank you for your help        

Visitor
Posts: 7
Registered: ‎08-30-2009

Can use Adapter charger for NS-DCC5B09 with Voltage 220 V ?

I will bring  camcorder NS-DCC5HB09 to use in Thailand that electric voltage is 220 V. Can I use this adapter charger  with voltasge 220 V ?

Visitor
Posts: 119
Registered: ‎08-27-2009

Re: Can use Adapter charger for NS-DCC5B09 with Voltage 220 V ?

Amazingly, the manual makes absolutely no mention of the adapter specs other than to say there is an adapter. Have you looked at the adapter itself? Usually they say what input voltage range is supported.

 

Steve.

 

Visitor
Posts: 7
Registered: ‎08-30-2009

Re: Could I use adapter charger of camcorder NS-DCC5HB09 with 220 V

Could you tell me where I can buy it not internet? Thank you for your help.  
Visitor
Posts: 1
Registered: ‎09-01-2009

Could I use adapter charger of camcorder NS-DCC5HB09 with 220 V

Hi Rojana,     

 

 

Welcome to Community@Insignia™!

Sorry to hear about your problem, the only quick solution to solve immediately purchase a new charger adapter. The best way its, if you contact the part search department calling at 1-888-237-8289 press extension number 5 a representative from this department will help you to make the order. 

 

 

Regards,
German
Insignia™ Support

Visitor
Posts: 7
Registered: ‎08-30-2009

Re: Could I use adapter charger of camcorder NS-DCC5HB09 with 220 V

Hello

     Thank you for your suggestion.I just called that sale department already.He couldn't do anything.except I must order from internet ( price 4.95 shipment 7.95 + tax ).At first I think I can save money if I can buy by pick up from Best Buy store.I think this is  a policy to service replacement.Finally I must  buy from internet.I try to buy it by pick up because I stay in Dallas and my apartment near Best Buy store.Maybe I will go to Fry's to find it. Can you suggest me  where I can buy it by pick up in Dallas,except Best Buy ?

        Thank you for your suggestion and your helps.

 

Rojana

Visitor
Posts: 19
Registered: ‎09-01-2009

Re: Could I use adapter charger of camcorder NS-DCC5HB09 with 220 V

Hello again rojana, 

 

I would really suggest you to purchase the adapter from the BBY Part Search, you should be able to order it over the phone, not just online, for this you can also try and contact our Customer Support at 1-877-467-4289 to check with Part Search. There is no store pick up option but is the fastest way to find an AC adapter that meets the requirements of our product.

 

I can't guarantee an adapter from another brand will work, but the power converter (220 to 110 V) you can get from any electronics store such as Fry's and it doesn't matter what brand you buy.

 

Regards,
German
Insignia™ Support

 

Message Edited by German-INSG on 09-16-2009 08:30 PM
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Visitor
Posts: 7
Registered: ‎08-30-2009

Re: Could I use adapter charger of camcorder NS-DCC5HB09 with 220 V

  Thank you for your helps.I just called to your customer support at that phone no 2 last weeks.It's more expensive than B By Partsearch.I found  charger for this product from e-bay only 5.99 $ include shipping.I don't want to buy from internet.I afraid of payment and problem of product. It's really that my sister  just  bought only 1.5 months.B By Store and customer support of Insignia should help customer to buy a new one by pick up at the store.I suggested my sister she should not continue  buy product from this brand or other brand  not support replacement by pick up.She should buy product is wellknown.It's easy to buy by pick up.This is a lesson of my sister and I.

 

 Regargs

Rojana