08-30-2009 09:54 PM
My adapter charger was lost . I must buy a new one . I'm not sure the old one can use only with 110 V or not . I have a chance to use it in Thailand that must use with 220 . Could you suggest which one can use both 110 V and 220 V ?
08-31-2009 02:10 PM
09-01-2009 02:28 AM
I knew I must buy this product but I'm not sure it can use with voltage 220 Volt or not . Because the voltage in Thailand is 220 Volt .
Thank you for your help
09-03-2009 08:56 AM
Amazingly, the manual makes absolutely no mention of the adapter specs other than to say there is an adapter. Have you looked at the adapter itself? Usually they say what input voltage range is supported.
09-04-2009 05:16 PM
Welcome to Community@Insignia™!
Sorry to hear about your problem, the only quick solution to solve immediately purchase a new charger adapter. The best way its, if you contact the part search department calling at 1-888-237-8289 press extension number 5 a representative from this department will help you to make the order.
09-07-2009 04:50 PM
Thank you for your suggestion.I just called that sale department already.He couldn't do anything.except I must order from internet ( price 4.95 shipment 7.95 + tax ).At first I think I can save money if I can buy by pick up from Best Buy store.I think this is a policy to service replacement.Finally I must buy from internet.I try to buy it by pick up because I stay in Dallas and my apartment near Best Buy store.Maybe I will go to Fry's to find it. Can you suggest me where I can buy it by pick up in Dallas,except Best Buy ?
Thank you for your suggestion and your helps.
09-16-2009 08:25 PM
Hello again rojana,
I would really suggest you to purchase the adapter from the BBY Part Search, you should be able to order it over the phone, not just online, for this you can also try and contact our Customer Support at 1-877-467-4289 to check with Part Search. There is no store pick up option but is the fastest way to find an AC adapter that meets the requirements of our product.
I can't guarantee an adapter from another brand will work, but the power converter (220 to 110 V) you can get from any electronics store such as Fry's and it doesn't matter what brand you buy.
09-16-2009 11:59 PM
Thank you for your helps.I just called to your customer support at that phone no 2 last weeks.It's more expensive than B By Partsearch.I found charger for this product from e-bay only 5.99 $ include shipping.I don't want to buy from internet.I afraid of payment and problem of product. It's really that my sister just bought only 1.5 months.B By Store and customer support of Insignia should help customer to buy a new one by pick up at the store.I suggested my sister she should not continue buy product from this brand or other brand not support replacement by pick up.She should buy product is wellknown.It's easy to buy by pick up.This is a lesson of my sister and I.