Cameras & Digital Frames

[Darkcheese]

I've recently used the  ns-dv1080p to film some material, I went into premiere to begin editing the project. Unfortunately, the .AVI files show up as just an audio file within Premiere. I did some research and I found that I needed a codec, but this codec could be easily installed with the software included on the CD that came with the camera. I installed the software, but the file still shows in Premiere as only an audio file. Help?

[John-BBY Social Media Specialist]

Hello Darkcheese,

Welcome to Community@Insignia™!

As you discovered in your research, this problem is due to an absent codec. The software you installed should work well for the AVI files created by the camcorder, but may not affect other applications. I recommend installing a codec pack such as ffdshow or K-Lite for PC or Perian for Mac to ensure that the codec is available for all of your applications. I hope this helps. Please let us know your results!

Regards,
John
Insignia™ Support

[Darkcheese]

Hello John,

While I was waiting for a response, I had did some more research and discovered that the specific codecs needed were the K-Lite and ffdshow. Unfortunately, even after installation of both packs, the files still show up as just audio files within Premiere. Did I mess up the installation, or is there another solution?

[John-BBY Social Media Specialist]

Hello again Darkcheese,

Since you've installed the codec packs without success, I'd recommend verifying that the files can be edited and played in the software provided with your camcorder. If your videos play without issue, I'd recommend contacting Adobe for assistance troubleshooting Premiere CS5.

Regards,
John
Insignia™ Support

[Darkcheese]

The files will not show up within ArcSoft MediaImpression, either.

[John-BBY Social Media Specialist]

Hello Darkcheese,

I have a few more questions for you before I hand your question off to our technical team for reseach:

• Do your videos play back on the camcorder without issue? 
• How are you transferring the files to your computer? 
• What Windows version are you running?

If there are any details beyond these that you think will be helpful, be sure to reply with that information as well. I appreciate your patience with us while we try to get this resolved for you.

Regards,
John
Insignia™ Support

[Darkcheese]

The files do playback on the camcorder without issue, yes.

I am using the USB cable which came with the camcorder to connect the camcorder to my laptop.

I am running Windows 7 Home Premium Version 6.1 (Build 7600)

Thank you for your help.

[Darkcheese]

UPDATE: I was looking in the wrong area of MediaSoft, I can preview the orginal files. Derp. I'll contact Adobe. Thanks for your help!

[chris198810]

Adobe Premiere Pro is a powerful video editor for PC Windows computers that supports importing a number of file formats, including MOVs and AVIs. However, certain codecs (encoders to read file types) are not natively supported. If you cannot import your AVI video, it may be encoded as a DivX AVI file or it may simply be that your AVI's frame rate is 29.97 frames per second, which causes problems when importing. To solve these problems, you'd better choose to encode the AVI files first to Adobe Premiere full supported videos like MPEG-2. The video convert tool I'm using is Brorsoft video converter. You may have a try.

[danhodelge]

Faasoft Video Converter makes it true to edit various kinds of AVI files in Adobe Premiere for both Mac and Windows users.

Besides, it also enables to convert MP4, MOV, AVCHD, MTS, etc to APP compatible formats.

Hope it will help you more or less.