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Posts: 1
Registered: ‎02-10-2010

Camera Displays "No Files" and DCIM not showing up on Desktop

I have the NS-DV720P and have had success using it. When I got the camera and the SD card, the SD card would not come out, but the camera still worked fine, so I didn't bother with it. However, now the SD card mechanism WORKS, but does not show up when in the camera. When the card is in the camera, I am unable to record ("Memory Full" shows up) and I can not view any files ("No Files" shows up).

 

Also, when I connect the camera to my MacbookPro, the DV drive shows up on my desktop, but not the drive for my SD card, "DCIM" if I'm not mistaken.

 

How do I correct this malfunction? 

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Posts: 18,104
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Registered: ‎09-29-2008

Re: Camera Displays "No Files" and DCIM not showing up on Desktop

Hello SelfFlow,

Welcome to Community@Insignia™!

Have you tried reformatting the SD card, either via the camcorder or computer?  Have you tried a different SD card?  Trying these steps will help determine whether the card or the camcorder is at fault. 


Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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