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Visitor
Posts: 1
Registered: ‎12-19-2009

7" Ns-DPF7G buttons and remote won't work

I put pictures into the internal memory and the slideshow plays, but only in demo mode.  The top buttons don't work and the buttons on the remote won't work either so I can't change the settings or pause anything or even access the menu.
Posts: 9,157
Topics: 424
Kudos: 644
Solutions: 402
Registered: ‎09-29-2008

Re: 7" Ns-DPF7G buttons and remote won't work

Hello Jerd,

Welcome to Community@Insignia™!

If the frame is completely unresponsive, I would recommend returning it to the retailer of purchase for an exchange if you're within the return/warranty period.

Regards,
John
Insignia™ Support
John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 1
Registered: ‎12-19-2010

Re: 7" Ns-DPF7G buttons and remote won't work

Sigh . . . I got TWO in a row like this where the buttons do not work.  Sheesh.  Taking these back and going for a different brand.