Cameras & Camcorders

[conseco22]

hello they have recently stoled my camara i have full cover on it but i was woundering if i call will they give me anew one or will i just have to buy another one if any one knows please let me know as soon as possible thank you for your time.

[Allan-BBY Senior Social Media Specialist]

Hey conseco22,

Sorry to hear that your camera got stolen! It sounds like you purchased a Performance Service Plan (PSP), or a Geek Squad Black Tie Protection Plan (GSBTP) along with the camera. These plans do not cover a product that was lost or stolen, but you should be able to get a pro-rated refund on the service plan by bringing your receipt into a Best Buy® store.

If you have homeowners/rental insurance the theft of your camera might be covered by that insurance. I hope this helps out!

Thanks for posting,
Allan
Community Connector
Best Buy® Corporate