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Posts: 1
Registered: ‎04-11-2010

Nikon Coolpix S70 white screen

I was playing around with my new S70 and while zooming in the screen went white and I cannot get it back. All the symbols are still there, it just doesn't take pictures anymore although it sounds like it. I tried to restart and set all settings back but nothing helped. Does anyone have an idea what the problem is and what to do? Thanks!

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Registered: ‎09-29-2008

Re: Nikon Coolpix S70 white screen

Hi skippy17,

 

Without having an authorized service technician it would be impossible to say conclusively what has caused your screen to turn white. Since it sounds like you still have all the icons displayed correctly on the screen I doubt the problem is with the screen itself. The problem is most likely a faulty connection between the screen and the camera's main board, but it could also be a problem with the sensor capturing your images.

 

I have read that sometimes this issue is caused by the cable that connects your screen to the main board gets disconnected, and resolving this is to simply re-seat the connection that has become disconnected. I would not suggest trying this yourself since it would be easy to damage the inside of the camera without the skills that a technician would bring to this procedure.

 

I would suggest contacting the manufacturer, or going to the Geek Squad® precinct in your local Best Buy® store, to make arrangements to have the camera looked at by a technician. If this camera is less than a year old, or you purchased additional coverage on the camera, the repair would most likely be at no cost to you.

 

Thanks for posting,

 

Allan|Senior Social Media Specialist | Best Buy® Corporate
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Posts: 3,445
Registered: ‎01-15-2009

Re: Nikon Coolpix S70 white screen

 


@Allan-BBY wrote:

Hi skippy17,

 

Without having an authorized service technician it would be impossible to say conclusively what has caused your screen to turn white. Since it sounds like you still have all the icons displayed correctly on the screen I doubt the problem is with the screen itself. The problem is most likely a faulty connection between the screen and the camera's main board, but it could also be a problem with the sensor capturing your images.

 

I have read that sometimes this issue is caused by the cable that connects your screen to the main board gets disconnected, and resolving this is to simply re-seat the connection that has become disconnected. I would not suggest trying this yourself since it would be easy to damage the inside of the camera without the skills that a technician would bring to this procedure.

 

I would suggest contacting the manufacturer, or going to the Geek Squad® precinct in your local Best Buy® store, to make arrangements to have the camera looked at by a technician. If this camera is less than a year old, or you purchased additional coverage on the camera, the repair would most likely be at no cost to you.

 

Thanks for posting,

 


 

 

On most camera LCDs, the symbols are just an overlay on the image on the screen and not independent of the image, so if the symbols are showing the LCD is probably fine.

 

My guess is the sensor failed, or maybe if the camera has a separate sensor board, the cable for this failed.  What happens if you try to enter any of the camera's menus?

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*disclaimer* I am not now, nor have I ever been, an employee of Best Buy, Geek Squad, nor of any of their affiliate, parent, or subsidiary companies.