Cameras & Camcorders

[jsukup]

Two problems:

First of all, I can't get the videos to upload to Windows Movie Maker. I'm recording in avi format and WMM is doing fine uploading avi files from other cameras. I don't know if I need another codec or what.

Second of all, the camera always seems to be partially zoomed in. When recording video, the video on the screen looks zoomed in and won't zoom out. When watching the video on my computer, it's also zoomed in. However, when I hit the "take photo" button (either while recording or not) it zooms out, takes the picture, then zooms back in. It's really annoying especially since I don't want to stand 20 yards from the thing I want to tape.

Thanks for the help!

[Allan-BBY Senior Social Media Specialist]

Hi jsukup,

This camcorder records it's footage in the AVI format, and this footage should work fine with Windows Movie Maker. If you haven't yet you should install the software on your computer that came with the camcorder in order to install the necessary drivers and codec’s.

Although this camcorder comes with a 3X digital zoom it is not actually a true zoom. Digital zoom merely crops the image, which will greatly reduce the quality of the footage being recorded. I think the reason this is partially zoom in while recording, and not when taking a still image, is that the digital zoom is partially zoomed in. When you take a still image the camcorder most likely reverts to its native focal length, which is why it seems to zoom out. I would suggest you make sure you don't have the digital zoom partially zoomed in.

If you continue to experience issues with this camcorder I would encourage you to post your concern on their forum, and it should be addressed by an Insignia camcorder expert. I hope this helps!

Thanks for posting,