Cameras & Camcorders

[astat78]

Hi guys I ve bought  canon digital camera 10 month ago. Now display screen isnot working . i didnt signed up for warrantie when i bought it..  is there any chance to refund it or exchange... thanks in advance 

[Allan-BBY Senior Social Media Specialist]

Hi astat78,

            If my camera broke after ten months I’d be upset, but don’t worry, as long as it’s not due to some type of physical damage like a drop or spill, you should be covered. It sounds like you will probably have to get the camera repaired, but fortunately most digital cameras come with a one year manufacturers’ warranty which covers manufacturers’ defects.  You could contact Canon for service, or you could take the camera to a Geek Squad® precinct in your local Best Buy® store, and they should be able to send it out for repair under the manufacturers’ warranty. I hope this helps!

Thanks,
Allan
Community Connector
Best Buy® Corporate

[KALIWILDLP]

HI i had bought a brand new Kodak digital camera last week and got the 2 year plan i dropped it by accident and know the lens wont close or it wont turn on. will my assurance cover it? im so upset with myself i hoppe bestbuy can fix it please somebody reply back asap thank you have a nice day bye.

[Phil]

Do you know if you purchased any performance service plans with Best Buy? If not, you still may able to speak with the manufacturer because usually every electronic device comes with a one year warranty. Goodluck!