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New Member
Posts: 1
Registered: ‎10-03-2008

Hi guys I ve bought  canon digital camera 10 month ago. Now display screen isnot working . i didnt signed up for warrantie when i bought it..  is there any chance to refund it or exchange... thanks in advance 

 

Posts: 11,642
Topics: 371
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Blog Posts: 46
Solutions: 378
Registered: ‎09-29-2008

Hi astat78,

            If my camera broke after ten months I’d be upset, but don’t worry, as long as it’s not due to some type of physical damage like a drop or spill, you should be covered. It sounds like you will probably have to get the camera repaired, but fortunately most digital cameras come with a one year manufacturers’ warranty which covers manufacturers’ defects.  You could contact Canon for service, or you could take the camera to a Geek Squad® precinct in your local Best Buy® store, and they should be able to send it out for repair under the manufacturers’ warranty. I hope this helps!

 

Thanks,
Allan
Community Connector
Best Buy® Corporate

Allan|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎10-04-2008

Re: Help I NEED HELP

HI i had bought a brand new Kodak digital camera last week and got the 2 year plan i dropped it by accident and know the lens wont close or it wont turn on. will my assurance cover it? im so upset with myself i hoppe bestbuy can fix it please somebody reply back asap thank you have a nice day bye.

Regular Member
Posts: 37
Registered: ‎10-02-2008
Do you know if you purchased any performance service plans with Best Buy? If not, you still may able to speak with the manufacturer because usually every electronic device comes with a one year warranty. Goodluck!