Cameras & Camcorders

[usmcddg]

Alright ladies and gentlemen...id suggest pulling your orders and buying somewhere else unless you want to wait until March 21st. I was just on the phoneor 30 mins with a Best Buy rep and she said that's the projected release/ship date of the fly more mavic air package. I'm sure Best Buy is about to loose a significant amount of money due to this. Great work on the customer service BB. Sale a product that you don't have on hand.

[Ajcarchesio89]

Customer service also confirmed with me that they have no idea why they don’t have theses yet and that they looked into it and see that it has long been released and see other retailers shipping it.

[Allan-BBY Senior Social Media Specialist]

Hey Everyone,

I am trying to get more information on this, and as soon as I have it I will post back to this thread.

Thanks,

[usmcddg]

Thanks Allan.

[alijahjm]

Is there any hint of a general time to expect the fly more combo? Like months?? Or at least soon to the release date of Mavic Air without fly more combo?

Seems like you’re loosing “competive advantage” if people are cancelling their orders in favor of better options that get us the drone faster... all because you won’t tell us when to expect the combo to be shipped.

[JeremyRoe]

This was a reply to me 2 days ago on twitter:

"I appreciate your feedback on his reply. Please know that Allan has escalated this to our business teams in an effort to obtain any further information and clarity on your inquiry. Should he receive any new information, he would update that thread with information. Thanks! ^JD"

Followed by Allan's reply here yesterday.

I'm not sure how long it takes to get an answer internally at best buy but going on 3 days seems like no one cares much to solve this.  At least, Allan presumably tried.  I think I'm yanking my order tonight if nothing moves forward this afternoon.

[ImAHighFlyer]

For what it’s worth I ordered from Apple, shipped same day with free 2 day delivery.

[Smmcrae17]

I ordered mine directly from DJI. Ordered early last week and received it Monday. It’s awesome you’ll love it

[mdaly]

I want to find out is it true April is the time for Mavic Air. From what I understand DJI is the reason because they want to sell them first.

[alijahjm]

I’m curious what the point of a “pre-order” is...