02-08-2018 05:22 PM
02-08-2018 05:30 PM
02-08-2018 05:39 PM
02-09-2018 09:12 AM
02-09-2018 12:17 PM
This was a reply to me 2 days ago on twitter:
"I appreciate your feedback on his reply. Please know that Allan has escalated this to our business teams in an effort to obtain any further information and clarity on your inquiry. Should he receive any new information, he would update that thread with information. Thanks! ^JD"
Followed by Allan's reply here yesterday.
I'm not sure how long it takes to get an answer internally at best buy but going on 3 days seems like no one cares much to solve this. At least, Allan presumably tried. I think I'm yanking my order tonight if nothing moves forward this afternoon.