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Posts: 1
Registered: ‎07-30-2019

wrong email on purchase order

Hello, I placed an order on best buy a few hours ago. I checked out as a guest and forgot to save the order number. I input the wrong email address, and since it is a digital download for somebody else, I really need to know if i could change the email on file for this order. 



Thank you 

Posts: 1,362
Topics: 17
Kudos: 113
Solutions: 82
Registered: ‎10-03-2017

Re: wrong email on purchase order

Hello, Inoor95,


That is quite the series of unfortunate events there. No worries, I'd love to see if I can get this all sorted out for you. To start, could you please shoot us a private message with your full name, email address, phone number, and any other information you may be able to share to locate this order? I'll see what we can do from there!



Dave|Social Media Specialist | Best Buy® Corporate
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