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Posts: 1
Registered: ‎12-26-2020

wrong email on digital purchase

Hello, I resently placed an order on best buy canada about 20 minutes ago. I checked out as a guest and forgot to save the order number. I input the wrong email address and whould like to still recive my order. I really need to know if i could change the email on file for this order. 

 

 

Thank you 

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Posts: 18,233
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Registered: ‎09-29-2008

Re: wrong email on digital purchase

Welcome to our community, Mckayml,

 

That moment when you realize that you've put in the wrong information is disheartening indeed. I've experienced it myself!

 

With apologies, this Community is intended for our U.S. customers. Please contact Best Buy Canada for further assistance with your concern.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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