BestBuy.com

[snake11]

back on July 4th was talking to a agent on bb over price matching a projector  long story short was conned into clicking invoice twice my end showed went through first time but said on his end didnt see on my credit card account money was taken out 2 tmes but purchese history shows noting was purchused also never did get a email for order number 

Now they saying have to wait 15 days to see available credit to use. 

[Phoenix-BBY Retired: Social Media Specialist]

Hello, snake11, 

Thanks for reaching out to us on Best Buy Forums. As someone who places orders frequently, I can understand the feeling when something like this occurs. I would be happy to look into this further for you. In order to begin, please send a private message via the blue button to the right of my name below. Please include your full name, phone number, and email address. 

Regards,

[snake11 · Accepted solution]

priv message sent and thank you