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New Member
Posts: 5
Registered: ‎03-22-2020

store credit cvard online

trying use store credit gift card online and check balance, did remove  firsdt two numbers. but will not sccept pin number

New Member
Posts: 5
Registered: ‎03-22-2020

Re: store credit cvard online

error card

New Member
Posts: 5
Registered: ‎03-22-2020

Re: store credit cvard online

Can't edit 

 

Tried different browesr Tabet phone and error pin not accepted

Posts: 5,551
Topics: 182
Kudos: 504
Solutions: 260
Registered: ‎08-21-2017

Re: store credit cvard online

Hello, originalfrog3,

 

Thank you visiting our community forums. We would be happy to see how we can best assist you. Can you please provide some more details about what errors you are receiving? Any additional information would be much appreciated.

 

Regards,

AndrewB|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎03-22-2020

Re: store credit cvard online

I have a store credit card and i drop the first two numbers and then i add the pin and i get invalid pin number

Posts: 5,551
Topics: 182
Kudos: 504
Solutions: 260
Registered: ‎08-21-2017

Re: store credit cvard online

I see, originalfrog3,

 

Can you please clarify what you mean by dropping the first two numbers? To my knowledge, all of the numbers should be entered in order to use this store credit when making an online purchase.

AndrewB|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎03-22-2020

Re: store credit cvard online

I do enter the whole numbers but the pin won't work and i drop the first two and then pin number, why is this error happening

 

Posts: 5,551
Topics: 182
Kudos: 504
Solutions: 260
Registered: ‎08-21-2017

Re: store credit cvard online

Hello, originalfrog3,

 

I'd like to take a closer look at this. Can you please send me a private message with a few more details. I will need to verify your:


Full name

Email address

Phone number

Store credit number (please do not include PIN)

 

You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!