BestBuy.com

[originalfrog3]

trying use store credit gift card online and check balance, did remove  firsdt two numbers. but will not sccept pin number

[originalfrog3]

error card

[originalfrog3]

Can't edit 

Tried different browesr Tabet phone and error pin not accepted

[AndrewB-BBY Social Media Specialist]

Hello, originalfrog3,

Thank you visiting our community forums. We would be happy to see how we can best assist you. Can you please provide some more details about what errors you are receiving? Any additional information would be much appreciated.

Regards,

[originalfrog3]

I have a store credit card and i drop the first two numbers and then i add the pin and i get invalid pin number

[AndrewB-BBY Social Media Specialist]

I see, originalfrog3,

Can you please clarify what you mean by dropping the first two numbers? To my knowledge, all of the numbers should be entered in order to use this store credit when making an online purchase.

[originalfrog3]

I do enter the whole numbers but the pin won't work and i drop the first two and then pin number, why is this error happening

[AndrewB-BBY Social Media Specialist]

Hello, originalfrog3,

I'd like to take a closer look at this. Can you please send me a private message with a few more details. I will need to verify your:

Full name

Email address

Phone number

Store credit number (please do not include PIN)

You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your response.