06-07-2020 06:55 AM
I saw in past Forum posts that if you dont receive a shutterfly code, PMing an associate the details is a good way to get it solved.
I did not receive my 25$ shuterfly promotional code when I bough t a PNY microSD
who is the lucky associate that I get to work with!
Thanks in advance!
Solved! Go to Solution.
06-07-2020 06:29 PM
If you created an account your SKU for your promotional item, is treated like an individual purchase in your account. When I bought an Apple Watch my code for my 4 free months was in my account.
Have you checked there for it?
06-19-2020 05:36 PM
Welcome to our Best Buy forum community! We're always happy to assist, so we appreciate you taking the time to share this concern with us. That said, we appreciate how patient you've been while waiting for a reply. We're currently handling a larger volume than normal, but are working to get to everyone as quickly as we can.
I know I'd be anxious to receive that promotional code as well, so I'm glad you let us know when you weren't seeing it. That said, hockeycanuckjc is correct that it's always a good idea to check your account if you're not seeing an email with the code. Were you able to track that down there?
If you're still not seeing the code for the $25 Shutterfly credit, I'd be happy to step in and see what we can do to get that corrected. For us to get started, can you please send over your full name, phone number, email and order number using the "Private Message" option in my signature below?