10-29-2020 10:18 AM
So I got into checkout this morning for my nvidia rxt 3070. It said card was not guaranteed till into checkout. I got in put in my address the card going to ber 534 if I remember correctly. I went to hit my payment and said not available. The little box middle right where it said how this works stated was reserved once yo got into checkout. Well it wasnt. i feel this was false advertisement on your webpage. No one in customer service would help me I couldnt even get a supervisor over the phone. I would like to know how this is going to be made right
10-31-2020 09:11 AM
Just like the console pre-orders, this is a high profile item. Therefore, it generates a lot of traffic and the site is prone to crashing.Even though you had it in your cart it could have been sold out by the time you complete your checkout. The site did not have enough time to catch up most likely.