Add Product

Search Results:

Reply
Regular Member
Posts: 29
Registered: ‎04-27-2016
Accepted Solution

"Order limit exceeded" error; order gets cancelled

Hello,

I'm trying to make an online purchase. Shortly after placing the order, I get an "order limit exceeded" message, followed by my order getting cancelled. Can someone please help me?
Posts: 192
Topics: 6
Kudos: 45
Solutions: 12
Registered: ‎11-08-2021

Re: "Order limit exceeded" error; order gets cancelled

Hello, RandomDude,

 

Thanks for joining us here on the community forums. I will continue this conversation in our private message.

 

Regards,

Aaron G|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 11,233
Topics: 1,839
Kudos: 941
Blog Posts: 0
Solutions: 352
Registered: ‎11-10-2008

Re: "Order limit exceeded" error; order gets cancelled


@RandomDude wrote:
Hello,

I'm trying to make an online purchase. Shortly after placing the order, I get an "order limit exceeded" message, followed by my order getting cancelled. Can someone please help me?

What was the outcome from your previous post here? https://forums.bestbuy.com/t5/BestBuy-com/quot-Order-Limit-Exceeded-quot/m-p/1408429

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
Regular Member
Posts: 29
Registered: ‎04-27-2016

Re: "Order limit exceeded" error; order gets cancelled

A mod was able to help me out. I've never ran into this issue until recently, and I'm not exactly sure what triggers it.
Regular Member
Posts: 29
Registered: ‎04-27-2016

Re: "Order limit exceeded" error; order gets cancelled

As of right now, I still cannot seem to get the order on this particular item placed. What is odd, however, is that I was able to place an order on another item that I need and it went through just fine.
Regular Member
Posts: 29
Registered: ‎04-27-2016

Re: "Order limit exceeded" error; order gets cancelled

UPDATE: as of 1:40pm CST, my order is still getting rejected.
Highlighted
Regular Member
Posts: 29
Registered: ‎04-27-2016

Re: "Order limit exceeded" error; order gets cancelled

I believe that this portion of my issue has been resolved.  I was able to place an order yesterday morning, and it is still showing as "Waiting to be Fulfilled."  At least, it hasn't sent me a text or email saying it has been canceled.

Posts: 55
Topics: 1
Kudos: 8
Solutions: 5
Registered: ‎11-08-2021

Re: "Order limit exceeded" error; order gets cancelled

I am glad this has been resolved, and I will continue to work with you privately on the other matter. 

 

Thanks,

Connor|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!