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New Member
Posts: 1
Registered: ‎04-17-2019

orders automatically cancelled by bb.

Hi,

 

This has been ongoing for quiet sometime, i have never returned an item nor disput a purchase with bestbuy.

 

Tried to buy something today but it is getting cancelled again. speechless with bb's system.

 

 

Posts: 3,145
Topics: 47
Kudos: 220
Solutions: 169
Registered: ‎08-21-2017

Re: orders automatically cancelled by bb.

Hi there, hansie,


Welcome to our community forums and thank you for taking the time to let us know about these orders. I can certainly understand how frustrating it would be to have your orders cancelled and not know why. I would be glad to take a deeper look in to this to see what's going on. I'll need a bit more information about these purchase so I can begin researching this. Can you please send me a private message with your:

 

Full name

Email address

Phone number

Cancelled order numbers (if available)

 

To send me a private message please click the blue button at the bottom of my post across from my name. I look forward to hearing back from you so I can further investigate this.

AndrewB|Social Media Specialist | Best Buy® Corporate
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