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Posts: 1
Registered: ‎03-27-2019

order still in preparing mode but supposed to be delivered today

So I ordered the apple watch 4 last night and payed extra for the next day shipping but it still says the iten is preparing. Im really worried that it wont be delivered today and I will have payed extra for nothing and it would've been a waste. If so I would like to know if there is a way to get that extra amount refunded. 

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Registered: ‎04-18-2017

Re: order still in preparing mode but supposed to be delivered today

Good afternoon, savannahc1112, 

 

Thank you for registering with the Best Buy forums to ask us about your order!  I'm to understand that the order is to arrive today, and I'm going to have to ask you to wait for the estimated time to pass before we could explore any options that may exist to help out.  I have confidence that your order should arrive in the time frames selected, but know that we will be here if you it doesn't.  At this time, it would be my pleasure to be of further assistance to you! 

JJ|Social Media Specialist | Best Buy® Corporate
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