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hex
New Member
Posts: 3
Registered: ‎04-17-2019
Accepted Solution

order delayed

Hello, I ordered Diablo 3 for the Nintendo Switch yesterday.  After a few hours of my order status stating that it was going to be delivered the next day, I got an email that it was delayed until May 16 at the latest.

 

I'm okay with waiting a little bit longer, I would just like to know if you could check if it will be delivered eventually and not cancelled?  I bought it on sale for $20 off, and other retailers are offering the same price this week. If it was cancelled after this week, I would have to repurchase at full price. I would really like to not miss this sale. 

 

Thank you,

 

-Michael

Posts: 457
Topics: 15
Kudos: 153
Solutions: 31
Registered: ‎11-30-2015

Re: order delayed

Hello, hex,

Thanks for joining the Best Buy Forums!

 

I've been playing Diablo 3 since it first released back in 2012. How cool is it that you can now play it on the go through the Nintendo Switch?

 

I'm sorry for any unexpected delays with your order. Sometimes, if an order is taking longer than expected to fulfill, or if an update is missed at one of our stores or warehouses, our systems may send out an automated email estimating that the delivery date will be about a month from the order date. In many cases, this information is inaccurate, and the product will arrive prior to the date mentioned in the email.

I would be happy to check in on your order status. If this is something you would be interested in, please feel free to send a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.

Regards,

Fey|Social Media Specialist | Best Buy® Corporate
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