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Posts: 1
Registered: ‎05-26-2021

order delayed other payed for but out of stock

i ordered a pc and monitor on may 21st it's now the 26 my monitor is supposed to be ready for pick up today and i just got an email saying it has been delayed after being on "getting ready for today" another concern inhave is the pc i ordered is now out of stock and from my own experience that usually means i won't be getting my pc as it is also stuck in the getting ready status and is supposed to be here in 3 days i needed these to come in asap before my next semester starts. i don't know if i should just cancel my orders and try to buy one in store or just wait it out and hope my orders don't get cancelled.

Posts: 5,124
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Registered: ‎11-29-2016

Re: order delayed other payed for but out of stock

Good afternoon, zeenuh,

 

Welcome to our forums!  It sounds like you’re having some trouble with a few different orders with us lately, and I regret to hear that’s the case.  With that said, I’ll be happy to take a closer look into these orders, and offer any additional assistance I can.

 

For me to begin my research, I’ll ask that you send me a private message with the following information:

 

  • Your first and last name
  • Your phone number
  • Your email address
  • Your order numbers

 

As you can imagine, we’ll want to keep this sensitive information out of the public view of our forums, so be sure to use the blue “Private Message” button in my signature to get this sent my way.

 

Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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