03-22-2020 10:04 PM
i live in tahiti, french polynesia and i can't call the customer service.
im trying to reach them via the chat since one week and nobody's available...
do you have an email adress? I received a damaged pen with my laptop and couldnt go to a store while in the US because of the coronavirus...
04-02-2020 02:58 PM
Thank you for stopping by our community forums. I know if I purchased a new laptop I would want to make sure that all of the accessories worked. We don't typically offer customer service via email but I would be happy to see what options we may have available to help you. I'd like to start by looking at this order. Can you please send me a private message that includes your:
You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.