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Posts: 1
Registered: ‎04-12-2020

order cancelled without explanation

placed an order, cancelled five hours later without explanation other than quoting the best buy policy and terms.  did they run out of stock after I ordered? at least tell the customer why you cancelled it. item is no longer listed.  not a great business practice.

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Posts: 874
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Registered: ‎10-19-2017

Re: order cancelled without explanation

Hello, Pffaffdaddy, 

 

Orders can be cancelled for various reasons. You can take a look at our site here for some specifics on why orders may be cancelled for additional insights. If the product has been removed from our site, the reason may be more along the lines of product availability. 

 

 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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