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Posts: 1
Registered: ‎01-03-2019

order canceled not emailed and not refund money back yet

[ Edited ]

Hello, 

Ordered Bose® - SoundSport® Free wireless headphones - Black in December 28, I don't know why it is canceled on Bestbuy webside but not emailed to me and not money back to me. 

 

Order Number:  {removed per forum guidelines}

email: {removed per forum guidelines}

 

let me know why it takes so long. 

 

 

Posts: 2,658
Topics: 30
Kudos: 223
Solutions: 145
Registered: ‎08-21-2017

Re: order canceled not emailed and not refund money back yet

Hi there SoonkiJin, 

 

Thanks for visiting our forum! Having an order cancelled is never fun, especially if you're not sure why. I'd be glad to check this out to see if I can clarify what happend. I see you've send Kyle a private message, once I review this I will send you a private message in return, please keep an eye on your inbox in the top right by ensuring you're logged in to your forum account. I look forward to working with you.

 

Regards,

AndrewB|Social Media Specialist | Best Buy® Corporate
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