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Posts: 1
Registered: ‎04-20-2019

online order cancelled immediately by bestbuy.com

i tried to purchased a few items from the online store, but they keep canceling the order. Is there any problems with it?

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Registered: ‎08-08-2017

Re: online order cancelled immediately by bestbuy.com

Good morning, MamouthScav,

 

Welcome to our community.  As I unfortunately know from my own experience, being unable to make a purchase or having an order cancel is not a very pleasant experience.  I know I’d be looking for answers too, so I’m glad you found us and reached out here on the forum.

 

I’d be happy to take a peek at your recent orders, but I’ll need to verify a few pieces of information from you first.  If you will please send me a private message that includes the following, I’ll do my best to help.

 

Full name

Email address

Phone number

Cancelled order number(s)

 

To send me a private message, just click on the blue button in my signature below labeled “Private Message”.

 

Why Was My Order Cancelled?

 

I look forward to hearing from you.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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