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Posts: 1
Registered: ‎07-08-2019

non-refundable purchase

[ Edited ]

 I made the purchase of an apple watch 4th generation on the memorial day promotion on May 26 for $ 349, on May 28 my purchase was canceled but the purchase was charged to my credit card. Today, July 7, the refund has not yet occurred. A credit card cycle has already passed. I would like information about my refund. My purchase number is {removed per forums guidelines}  . I´m from Brazil.

Erika {removed per forums guidelines}
Thank you so much

 

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Posts: 504
Topics: 22
Kudos: 105
Solutions: 32
Registered: ‎07-23-2018

Re: non-refundable purchase

Hi, Erika,

 

Thanks for connecting with us on our forums! I know how important a prompt refund can be. 

 

Refunds can take one billing cycle in some cases. That said, we would love to take a closer look at your order! Would you be able to utilize the button in my signature to send me a private message? Please be sure to include your order number, as well as your full name, email address, and phone number. 

Austin|Social Media Specialist | Best Buy® Corporate
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