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Posts: 1
Registered: ‎05-26-2019

my speaker did not arrive

[ Edited ]

My black LG powered wireless rear channel speakers(pairs) did not even arrive at my doorstep when i get home. So i called UPS and they told me to go down and check my area UPS store. I went down to the UPS store at my area on saturday and my speaker was not there too. My tracking number is {removed per forum guidelines}.

It is very urgent because i am moving out to another place coming wednesday, can you please solve this issue.

Posts: 962
Topics: 42
Kudos: 180
Solutions: 36
Registered: ‎11-23-2018

Re: my speaker did not arrive

Hello, melvinsim89, and welcome to our online community!


Thanks for reaching out to us for support through our forum. I'm sure you're eager to get your speakers, and I'm sorry you haven't received your order despite what its tracking says. I understand you're moving in a few days, and I'm hoping we can provide the assistance you're looking for with this.


That being said, I'd like the opportunity to look into this further if you could please send your full name, email, phone number, and order number in a private message to me. You can find the blue option to message me to the right of my name, below.


Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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