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New Member
Posts: 1
Registered: ‎04-16-2020
Accepted Solution

mr order keeps getting canceled


i live in the united arab emirates i tried purchasing the new ipad magic mouse using gift cards. i tried sending to to my freight forwarders but i just got an email from you guys saying that the order has been canceled as you guys were unable to ship to the address provided. now its an international order i already have the gift cards which i cant use and thats the only shipping address i have. so please let me know if something can be done as i have gift cards worth almost 400$. 

Best Buy Employee
Posts: 2,050
Registered: ‎01-09-2015

Re: mr order keeps getting canceled

We do not ship via freight forwarders. You would need to have it shipped to a normal address, i.e. friends or family then have them ship it to you.
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