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New Member
Posts: 3
Registered: ‎08-10-2019

movie preorders being shipped by UPS Surepost?

Usually my preorder movies arrive a few days early before release. That's the only reason I keep preordering from best buy. I hate what you do with steel books, how you make some impossible to get, like alita: battle angel, so now I see after I paid for shipping you are using the cheapest budget shippers you can. Ups Surepost. I actually paid the extra to upgrade to ground through ups, and I should have my order today since it's in my town, since last night, but the upgrade didn't help much now I will get it monday, after spending nearly 25% of the total cost of the item. I will never preorder another movie from best buy so long as you are using ups surepost. I will use amazon instead. I got alita battle angel from them and it was perfect. I paid for better service. Too bad I wont get it.
Posts: 477
Topics: 20
Kudos: 114
Solutions: 28
Registered: ‎07-23-2018

Re: movie preorders being shipped by UPS Surepost?

Hi there, StellarSellards,

 

Thanks for connecting with us on our forums. I totally understand the excitement around a pre-order and I wouldn't want any pre-order being delayed in the slightest. Especially if you paid for faster shipping! 

 

We would love to take a closer look at your orders. Would you please send us a Private Message by utilizing the blue button in my signature? Please be sure to include your order number, as well as your full name, email address, and phone number.

Austin|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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New Member
Posts: 3
Registered: ‎08-10-2019

Re: movie preorders being shipped by UPS Surepost?

Which steelbook are you talking about? If its Alita Battle Angle good luck there were none available to preorder, and not any stores in 250 miles around mentoring preorder go to the store and buy. Best buy sucks.