11-07-2019 09:30 PM
Hi, so today I got an delayed notification via email that my airpod pro won't arrive within the time frame as you guys said it would arrive and I would have to wait around at maximum 1 month to get them,
but I need them for my son's birthday this weekend, so could you please cancel the order?
11-10-2019 04:25 PM
Thanks so much for joining us at the Best Buy Community forums. I'm sure you are eager to get those AirPod Pros.
As noted here, orders can usually only be cancelled in the first 30 minutes after an order is placed. That said, I'd be happy to review the order for you to be sure. Please send a private message in by using the link in my signature. I'll need your name, email address, phone number, and order number to see what's possible.