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Posts: 1
Registered: ‎11-07-2019

just been notified of delayed shipping, but cannot cancel the order

 Hi, so today I got an delayed notification via email that my airpod pro won't arrive within the time frame as you guys said it would arrive and I would have to wait around at maximum 1 month to get them,

but I need them for my son's birthday this weekend, so could you please cancel the order?

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Posts: 7,184
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Registered: ‎12-23-2016

Re: just been notified of delayed shipping, but cannot cancel the order

Hello, ShonClare,

 

Thanks so much for joining us at the Best Buy Community forums. I'm sure you are eager to get those AirPod Pros.

 

As noted here, orders can usually only be cancelled in the first 30 minutes after an order is placed. That said, I'd be happy to review the order for you to be sure. Please send a private message in by using the link in my signature. I'll need your name, email address, phone number, and order number to see what's possible.

 

Sincerely, 

 

 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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