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New Member
Posts: 1
Registered: ‎08-23-2021

“it has exceeded our orderable quantity limits”

This is my first time ordering online and this happens. It tells me that I’m ordering too many things but I’m only ordering a single thing. The debit card I’m using is valid and has enough money to buy what I want
Posts: 3,118
Topics: 37
Kudos: 100
Solutions: 160
Registered: ‎10-19-2017

Re: “it has exceeded our orderable quantity limits”

Greetings, AlexisOrtega0!

 

Welcome to the forums!

 

I appreciate you taking the time to write us about your order and for choosing us for your purchase. Ordering online is supposed to be simple, and I would be upset if this were to happen to me. Orders may cancel for different reasons sometimes. It could be that the purchase does not meet BestBuy.com’s Conditions of Use. I am more than happy to look into this for you.

 

Please, send me a private message with the cancelled order numbers, your full name, address, phone number, and e-mail address connected to your BestBuy.com account. To send it, click on the “Private Message” button next to my signature. I look forward to hearing from you.

 

Have a nice day!

Deysha|Social Media Specialist | Best Buy® Corporate
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