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New Member
Posts: 2
Registered: ‎12-17-2018

iTunes / not properly activated

Dear Best Buy,

I purcahsed 2x $100.00 iTunes gift cards for family members.  When trying to activate, the error message from iTunes Store is that the "Prepaid Card code you entered has not been properly activated".    ???

 

Can you please advise or send me activated cards?

 

Thanks

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Member
Posts: 30
Registered: ‎03-30-2018

Re: iTunes / not properly activated

Did you buy them at a Best Buy store or through their site? If it’s at a store, going back to that store would be your best bet. If I remember correctly, they can fix it pretty easy at the store you bought it from. 

 

If you bought them on their site you may ha r to wait for a moderator to come by, or call their 1-888-bestbuy number

New Member
Posts: 2
Registered: ‎12-17-2018

Re: iTunes / not properly activated

Thanks for the reply and advice.  I did actually purchase on the BestBuy.com website...  I will stand by and await a response from BB mods.  Thx again.