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Posts: 2
Registered: ‎04-24-2020

error on "Unlocked iPhones" Canadian website page

On the web page for the unlocked iPhones on the Canadian website, there is a product filter on the left of the page that is called "Built-In Memory Size (GB)" when in fact it lists and filters product options based on the amount of storage the iPhone has. The options for the multiple options for storage capacities are correct and filters the phones by storage properly but it is confusing to label those filters as "Memory Size" when memory is a completely different thing. I just thought I would bring it to the attention of best buy as it is on their main page for unlocked iPhones and I wasn't sure where to reach out to you until I found this forum. I apologize in advance if this has been posted in the incorrect section of the forum but I couldn't really decide where to put this. I hope this helps!

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New Member
Posts: 2
Registered: ‎04-24-2020

Re: error on "Unlocked iPhones" Canadian website page

I just realized I forgot to include a link to the webpage I was talking about although I'm sure if you went to the best buy Canada site you would be able to see it...

 

Unlocked Iphones page: https://www.bestbuy.ca/en-ca/search?path=category%253aBest%2BBuy%2BMobile%253bcategory%253aUnlocked%...

 

 

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Registered: ‎09-29-2008

Re: error on "Unlocked iPhones" Canadian website page

Welcome to our community, samstorm0520.

 

There is little as frustrating when shopping online as encountering ambiguity on the website. I regret any inconvenience to you.

 

With apologies, this Community is intended for our U.S. customers. Please contact Best Buy Canada for further assistance with your concerns.

 

Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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