03-17-2021 02:36 PM
I recently made a digital purchase for Apple Music but the code was sent to a defunct email address. I no longer have access to the email address it was sent to. Is there a way to have it sent to a different email address so that I can access my purchase?
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03-18-2021 09:07 AM
Hi there, beans1369,
Welcome to our community forums. As someone who has used quite a few email addresses over the years, I know I've been in the same spot once or twice. I would be glad to see how I can best assist you to help you get access to this code so you can start streaming.
I'd like to start out by take a look at your order and will need a few more details in order to do so. Can you please send me a private message that includes your:
Incorrect email address
Correct email address
You can send me a private message by clicking on the blue button at the bottom of this post across from my name. I look forward to hearing back from you.