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Posts: 1
Registered: ‎04-23-2017

digital copy

I recently bought the first Equalizer on bluray and in the picture of the movie on the website says its a bluray + Digital copy yet the version I recieved only had a bluray. Is there anyway I can get a digital copy? That's the whole reason I bought the movie in the first place.

Posts: 10,886
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Registered: ‎01-03-2013

Re: digital copy

Hi there SteveCrockett, 

Welcome and thank you for reaching out to us here on the forum! My husband is a huge fan of the Equalizer series, though he hasn't gotten me to sit down to watch them yet! I imagine you were pretty excited to get this home and the digital copy downloaded so you could watch this with ease. 

I've checked out the copy I expect you purchased on BestBuy.com myself. While I see what you mean by the artwork showing that a digital copy should be included, I do not see the "Includes Digital Copy" banner above the title, which seems contradictory. Please know that I am going to be reviewing this further and will be sure to follow up with you! 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
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Posts: 10,886
Topics: 128
Kudos: 282
Blog Posts: 20
Solutions: 519
Registered: ‎01-03-2013

Re: digital copy

Hello SteveCrockett, 


Thank you for your patience as we look into this! Please know we're still reviewing this and I will be sure to follow up with you once I have more details. 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 10,886
Topics: 128
Kudos: 282
Blog Posts: 20
Solutions: 519
Registered: ‎01-03-2013

Re: digital copy

Hi there SteveCrockett, 

Thank you for your patience! I've received word back on this, and am sending you a private message. Please keep an eye on your inbox in the top right corner of the page. 

 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!