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Valued Contributor
Posts: 2,355
Registered: ‎02-07-2011

Re: checking out at BB still broke as well as APP

You can't block your location ether, also reset internet settings (you can do it thru internet explorer also) edge still pulls settings from there.
Regular Member
Posts: 43
Registered: ‎01-21-2013

Re: checking out at BB still broke as well as APP

not the issue/site is hosed

Best Buy Employee
Posts: 2,330
Registered: ‎01-09-2015

Re: checking out at BB still broke as well as APP

Millions of people use the site and check out normally without issue.  It has to be either 1. a computer issue or 2. an account issue. Hopefully when AndrewB-BBY circles back around to this topic he can help rule out or fix #2.

I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
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Regular Member
Posts: 43
Registered: ‎01-21-2013

Re: checking out at BB still broke as well as APP

OK. rebuilt my computer this morning and that took several hours. But the BB site was still doing the exact same thing.

 

So I noticed in one of the pull downs that 3rd party cookies were allowed. 

So I blocked 3rd party cookies and it seems to be working for the time being.

 

Posts: 6,036
Topics: 205
Kudos: 533
Solutions: 297
Registered: ‎08-21-2017

Re: checking out at BB still broke as well as APP

Hi there, ETP,

 

Thank you for following up with me, I'm glad to hear that you were able to get this working on your end.

 

Please let me know if I can assist you with anything else!

AndrewB|Social Media Specialist | Best Buy® Corporate
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