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Posts: 1
Registered: ‎03-22-2021
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after 3months still didn't get full refund

I canceled my order on Jan 5th and still didn't get full refund. Keep calling to support they are escalating and my full refund is still not there Smiley Sad


Posts: 2,918
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Registered: ‎10-19-2017

Re: after 3months still didn't get full refund

Hello, broman,


Welcome to the forums!


I appreciate you writing us regarding the refund for your canceled order. I would be reaching out to someone if I had questions about it too. I am happy to look into this for you.


First, I am going to need some more details from you. Please, send me private message by clicking the blue "Private Message" button next to my signature, with the order number, your full name, phone number, and e-mail address. I look forward to hearing back from you.



Deysha|Social Media Specialist | Best Buy® Corporate
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