Add Product

Search Results:

Reply
New Member
Posts: 1
Registered: ‎08-08-2020

Bestbuy ebay store - Wrong shipping address. How to correct?

I made a purchase on the Bestbuy ebay store named "best_buy" for a gtx 1660 super graphics card and accidentally placed the wrong address. I messaged the seller to correct the address but no one has responded. I also tried the cancel the order and my request was rejected. What can I do to get help? 

New Member
Posts: 1
Registered: ‎08-12-2020

Accidentally put wrong shipping address for order please help

This morning I was trying to buy a high demand item that goes out of stock almost immediately and in my panic to buy it as fast as possible some how my old address from many years ago that I have not used on any order got used for this order..... I noticed about an hour later and that was too late for me to change it because of the extremely unforgiving 30 minute policy for changing anything on your order. So I need help as I can't get a hold of support on the phone yet and the order says it still being worked on and still has another 8 days before expected delivery date even. So I'm desperately in need of some help to change this before it gets delivered to the wrong adress
New Member
Posts: 2
Registered: ‎08-12-2020

Change of shipping address

[ Edited ]

Hello, Order #{removed per forum guidelines} I realized yesterday that this was being shipped to an old address that I haven't lived at in years. I called your customer service number and asked them to ship it to my billing address. They told me that they had fixed it but today when I got the shipping and tracking from UPS it says it's still going to the old address. I have no way of getting to Garberville CA currently and would appreciate any assistance in this matter.

New Member
Posts: 2
Registered: ‎08-12-2020

Re: Change of shipping address

 
New Member
Posts: 1
Registered: ‎08-20-2020

Address problem

Placed an order for a display card on bestbuy.com,.

The system automatically sent the item to the default address that I no longer live in another city.

The item has been delivered by ups today (without me knowing it get sent to the wrong address)

 

I tried to contact the current resident there with no help.

 

Can someone help me here?

Valued Expert
Posts: 8,262
Registered: ‎02-25-2013

Re: Address problem

That is an unfortunate situation. 

 

First thing would be to go into your account and update your address.

 

I think your only recourse is to continue to contact the people at your old address. 



I am not an employee of Best Buy. All opinions and comments are my own
I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
New Member
Posts: 1
Registered: ‎08-21-2020

I accidentally put in wrong address on order HELP QUICK PLEASE

When I went to Best Buy today I was looking for a pc & a HDMI cable but they said they didn’t have any so they told me to order online and it would be shipped to my house so I decided to do it on my phone. When I was typing the shipping address my phone auto filled it out for me & at the time I didn’t notice that it put a different address than the one it was supposed to be, I went through with everything & almost an hour or 2 later I noticed that the shipping address was wrong but it wouldn’t let me change it & the Order gets here this Tuesday so I was wondering if someone can help me change it before than. PLEASE REPLY AS SOON AS POSSIBLE !!
New Member
Posts: 1
Registered: ‎08-22-2020

Preorder address change not working

I ordered ps4 collector's edition of cyberpunk 2077. I recently moved and found online that I cannot change my shipping address. Customer service on the phone was not able to change it either, just told me to wait till a week before release and I should be able to change it. Is there anything else I can really do at this point? Why is there not an override to blocks like this?
New Member
Posts: 1
Registered: ‎08-25-2020

HELP NEEDED: Item will be shipped to wrong address.

I made a mistake and typed in the wrong address for my order and there is no option to change it. Help. ): 

New Member
Posts: 2
Registered: ‎08-25-2020

EBay purchase sending to wrong address

My eBay account had the wrong address on it. It's currently sending to the wrong address. I've contacted Best Buy through eBay twice and have gotten no responses. Is there a way to fix this?