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Posts: 9
Registered: ‎02-10-2011

Xbox Gift Card digital delivery very late...

I ordered this Saturday afternoon around 5:45 PM. It is now almost noon on Monday.

8 hrs, sure. 24? A bit long for digital delivery but I could’ve lived with it. But almost 42 hrs later and still no email with my gift card?

Unacceptable.
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Registered: ‎10-10-2012

Re: Xbox Gift Card digital delivery very late...

Hi there, jcp42877,

 

That is a bit of time to wait for the delivery of a digital code for your Xbox gift card, so let’s see what we can do to help out here.

 

While you’ve probably already done this, we do ask that you check your junk/spam folders in case the email ended up there.  Some email providers, such as Gmail, also have Promotion folders that these emails can land in.  If after checking that you still need assistance, please send me a private message with your full name, email address and phone number so I can look deeper into this.

 

You can send me a private message by logging into the forums and clicking on the blue button across from my signature on this post.

 

Thanks,

Bill|Senior Social Media Specialist | Best Buy® Corporate
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