11-29-2021 05:53 PM
11-29-2021 06:16 PM
Good evening, ianwc,
Welcome to our forums! While I wish your visit were under more fortunate circumstances, I’ll be happy to take a closer look into this issue and see what options might be available at this time.
I’d like to make sure we’re on the same page going forward, so in order for me to review your purchase further, I’ll need a few pieces of additional information from you. If you could use the blue “Private Message” button in my signature to send me:
Looking forward to hearing from you,
|SeanM|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!
11-29-2021 06:40 PM
01-21-2022 01:14 PM
Having the same issue, did Best Buy resolve it?