11-10-2021 11:26 PM
11-11-2021 11:41 AM
Good morning, cajohns1,
Welcome to our forums, and thank you for sharing your experience with us. We try to ensure placing your orders online through BestBuy.com is as simple and straightforward as possible, so it’s disappointing to hear you ran into a bit of a roadblock when attempting to place your most recent order with us.
I’d like to take a closer look into this matter and offer any additional assistance I can, however, I’ll need a few pieces of information from you in order to do so. I’ll ask that you use the blue “Private Message” button in my signature to send me:
As mentioned, be sure to use the blue “Private Message” button in my signature to get this sent my way.
Hope to hear from you soon,