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Posts: 3
Registered: ‎07-27-2018

Wrong shipping address

I inadvertently must have selected the wrong address at checkout as I noticed it is going to the wrong address and I am no longer able to modify the order.

 

Can someone help me? The order was placed about an hour ago.

 

Thank you!

Posts: 5,636
Topics: 63
Kudos: 529
Solutions: 326
Registered: ‎12-23-2016

Re: Wrong shipping address

Hello, otj287,


Welcome back to the Best Buy Community forums. I’m sorry to hear that you entered the wrong address in your order.


I’d be happy to check it out to see if there’s anything we can do at this point. I can’t make any promises, as orders can usually only be modified for about 30 minutes, but it is worth a look.


Please send in a private message with your name, email address, phone number, and order number. Please include the incorrect address as well as the correct one as well. You can send that message by using the link in my signature under this post.


Thanks, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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