08-26-2019 08:34 PM
I incorrectly entered the building number in my order.
This was 18 hours ago and I see that the UPS label was created but the goods weren't picked up yet.
How can I correct the address asap before it is delivered to someone else ?
I will be in NYC just for a few days for tourism and ordered the goods to b delivered at my niece's place.
08-28-2019 03:24 PM
Thanks for connecting with us here on the Best Buy Forums, and we appreciate your patience as we got to your correspondence. Having the correct shipping address on your order is extremely important, in effort to ensure it arrives as expected. There is a limited time for orders to be modified, simply because the shipping process is initiated so quickly. If you still require assistance, we’d be glad to see if we have any options available to assist at this point.
We would need to gather a few pieces of information from you first, and that will need to be done through private message. When you have the time, please send a message with your full name, email address, and telephone number. If the order number is available, be sure to include that as well. To get started, just select the darker blue box next to my name below.