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Posts: 2
Registered: ‎06-27-2022

Wrong item sent

I ordered the Samsung - AG900 Series Odyssey Neo G9 and was sent the samsung odyssey G9 which is the old model. Customer service keeps telling me the order was placed to correct it but i have no confirmation of this whatsoever. If i were to buy it again the date i would recieve it is in 3 days but no shipment has been sent. What is going on. 

Posts: 182
Topics: 1
Kudos: 30
Solutions: 15
Registered: ‎08-05-2019

Re: Wrong item sent

Hey there, evanprobin,


Thanks for reaching out and welcome to our forum! I order almost all of my stuff online, so I understand looking for some assistance here.


I have received your private message as well and will get back to you there in just a moment.

Jack|Senior Social Media Specialist | Best Buy® Corporate
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