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evanprobin
Posts: 2
Registered: ‎06-27-2022

Wrong item sent

‎06-27-2022 01:34 PM

I ordered the Samsung - AG900 Series Odyssey Neo G9 and was sent the samsung odyssey G9 which is the old model. Customer service keeps telling me the order was placed to correct it but i have no confirmation of this whatsoever. If i were to buy it again the date i would recieve it is in 3 days but no shipment has been sent. What is going on. 

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Jack-BBY
Posts: 182
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Registered: ‎08-05-2019

Re: Wrong item sent

‎06-27-2022 01:40 PM

Hey there, evanprobin,

 

Thanks for reaching out and welcome to our forum! I order almost all of my stuff online, so I understand looking for some assistance here.

 

I have received your private message as well and will get back to you there in just a moment.

Jack|Senior Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.
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