04-04-2020 11:57 PM
04-05-2020 04:11 AM
Whew, I think I've discovered exactly how I can prove this is not my fault and 100% BestBuy's. From just pure desperation and instinct, I think to open up the back of this unknown phone and pull out the battery. Low and behold the serial number of this "Blu V5" is matching the one on the label put on the box for the Google Pixel 3a XL I wanted. Going back to the store tomorrow to show them I am not trying to defraud them.
04-07-2020 10:03 AM
I wanted to let you know that I've reached out to you directly through your Twitter message. Since both places get you to our same team, I will keep working with you directly there.