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Posts: 2
Registered: ‎06-25-2013

Wrong delivery address

Unfortunately an old address was chosen as the shipping address for a recent delivery. I am past the 30mins window and am unable to make changes to the order. I have also tried calling customer service, but it was outside operating hours. Please help!
Posts: 1,015
Topics: 54
Kudos: 261
Solutions: 62
Registered: ‎11-30-2015

Re: Wrong delivery address

Hello, Renetr03,

Welcome back to the Best Buy Forums!


It's understandable that you would like to ensure your package arrives safely. Generally speaking, orders are unable to be modified beyond 30 minutes of creation, as they are likely being processed. I would be happy to double check, and see if there are any options still available to modify your order or re-route your package. To get in touch, please send a Private Message with your full name, email address, phone number, and order number. You can find a link to send a Private Message in my signature.

Fey|Social Media Specialist | Best Buy® Corporate
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